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Did you put it out by 7 am? Did you have everything in the approved container? Check to see if Casella put a "Non Collection Notice Sticker" on it. If there is no sticker, leave it out. Casella has until the end of day to pick up your recycling. Call Casella at 802-295-2660 to report missed pickup at 3 pm.
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You will need to obtain the closest street address in order to report a street light outage. Residents can email the Public Works Office or call 643-3327 and we will forward the information to the electric company.
We also recommend reporting directly through Liberty's website.
The Town of Hanover uses the Lebanon Solid Waste Facility located on 12A in West Lebanon, NH. You will need to stop by the Hanover Town Office at 41 South Main Street and pick up a punch card before bringing your trash bags to Lebanon.
If you suddenly notice that your street sign is missing, please email the Hanover Public Works Office or call 643-3327.
If you are sure that the mailbox was damaged by the Town Highway plow operator, please email the Public Works Office or call 643-3327. Oftentimes we will discover that another operator (e.g., plow hired to clean the driveway) was responsible for the damage. Please do not automatically blame us. Our guys work hard and take great pride in their profession. If damaged by one of the drivers, it is neither malicious nor intentional.
The Town's responsibility is to keep all roads passable. Trees that have fallen into the road will be cut and pushed off to the side. The disposal of the tree is the responsibility of the homeowner. Many homeowners prefer to keep the wood for their own use. If you are interested in any trees you see fallen near the roadside, please contact the homeowner first before taking them.
Leaves cannot be raked out into the street! This creates a hazardous and unsafe situation which may result in Police involvement. The Town does not offer curbside pickup of leaves. Leaves may be taken to the Lebanon Solid Waste Facility (this includes clumps of sod, soft clippings from shrubs, hay, weeds and tree limbs under 4 feet in diameter). Please see attendant at the facility for drop-off location. Bags must be emptied out.