Frequently Asked Questions
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- When can I get fingerprinted?
Fingerprinting services are available by appointment on Tuesdays and Thursdays from 9 am to noon and 1 pm to 4 pm.
To schedule a morning appointment, please contact Elizabeth Rathburn.
To schedule an afternoon appointment, please contact Sheryl Tallman.
- Is there a charge to be fingerprinted?
The fee for fingerprint services is $30 for a Hanover Resident / Hanover Business (including Dartmouth Students) or $55 for non-residents. Payment must be made by cash or a check made payable to the Town of Hanover. We are unable to process debit / credit cards.
- How do I get a copy of a Police / Accident Report?
Copies of case and accident reports are available by completing a Record Request Form. You may fill out the form online, or print and return to the Hanover Police Department. There may be a charge for the report, which is payable when the request is fulfilled. Please contact the Records Coordinator for more information on fees.
- How do I get a Criminal Background Check?
In New Hampshire, Criminal Background Checks are performed by the NH Department of Safety. Please visit their website for more information and to fill out the necessary form.
- How do I get a NH Resident Pistol / Revolver License (Concealed Weapon Permit)?
- Do you offer "Livescan" electronic fingerprinting?
We do offer "Livescan" fingerprinting! If you have been provided blank fingerprint cards, please do not write on them, and bring them with you. Our system may be able to print them out for you.
- What do I do if I see a stray / abandoned animal?
We would caution people against having contact with animals that are not their own. While well-intentioned, you may be placing yourself at serious risk when attempting to catch or control a stray animal. Stray animals may not have current vaccinations and while they may seem very friendly they may suddenly turn violent once you have them restrained. If you witness a stray dog please note the animal's description and location and report this to the Police Department at 603-643-2222. Please do not attempt to capture or detain stray animals.
- I just saw a deer / raccoon / moose / bear / etc. What should I do?
It is not uncommon to see animals such as deer, foxes, raccoons, skunks, and other wild animals in our neighborhoods. We also receive reports each year of moose in the downtown area and bear in the more rural areas. We STRONGLY suggest securing trash barrels and removing bird and animal feeders as they attract bears. We also remind residents that if they see bear cubs in their yard, they can be sure that an adult bear is somewhere nearby. It is common for a mother bear to tree their cubs while they search for food, leaving them for several days at a time. While it may seem that the cubs have been abandoned or are in danger because they are crying, please do not approach the cubs!
While a Hanover Police Officer may respond to some calls related to "wild" animals, typically the NH Department of Fish and Game will handle these calls because they are specially trained and equipped to deal with them. Please reach out to them with any questions or concerns.
- How do I get a "Good Citizen Letter"?
While the Police Department cannot perform criminal background checks for individuals, the Records Division can provide a "Good Citizen Letter" to past and present residents of Hanover when applicable. The Records Coordinator requires a request in writing with your Name, Address, Phone, Date of Birth, and Social Security Number. You can also fill out the form online.
- I need a NH State Accident form. Where can I get one?
Please visit the New Hampshire Division of Motor Vehicles for more information.
- I am installing an alarm in my home or business. Where can I find information on having the Police monitor my alarm?
The Communications Center monitors hundreds of Municipal and Private alarm systems. The alarm systems that we monitor include Municipal Fire Alarms, Several Private Schools, Business and Residential Burglary Alarms, Medical Alarms, Panic Alarms, Water and Waste Water Alarms as well as Power Outage and Low Temp Alarms.
If you wish to have an alarm monitored by the Communications Center please email the Communications Coordinator or call 603-640-3333.
Review Hanover Town Ordinance Number 19 - Regulating Private Alarm Systems (PDF)
Download the Permit Application - Alarm Monitoring Permit Application (PDF)
- Does Hanover have a "Leash Law"?
The Town of Hanover does not have a "leash law" requiring dogs to be on a leash when off their owner's property. NH State Statute 466.30a does however cover dogs "at-large". Owners should however have control of their animals to prevent them from becoming a nuisance. This can be accomplished with voice commands or other means.
- Does Hanover have a "Noise Ordinance"?
The Basic Restrictions are provided below.
Noise / Time Restrictions
It shall be unlawful for any person to carry on the following activities within three hundred (300) feet of any residential property in the GR and SR zoning districts of the following activities if such activities create a noise disturbance that generates a complaint:
- Between 10 pm and 7 am the loading, unloading, opening, closing, or other handling of boxes, crates, containers, building materials, trashcans, dumpsters or similar objects.
- Between 10 pm and 7 am (Monday through Saturday) and 10 pm and 10 am (Sunday)
- Where can I get more information on the Alcohol Diversion Program?
Please email Elizabeth Rathburn.