Special Needs Information Program (SNIP)

Special Needs Information Program (SNIP)

SNIP is a voluntary program in which special needs community members of any age, or their family members, can submit information such as triggers, special accommodations, emergency contacts, and a photograph. The information is entered into a secure database to which Hanover Dispatch and its First Responders will have access in event of an emergency.

The program is intended to aid dispatchers, officers, EMTs, and firefighters in their response to calls for assistance that may involve individuals with disabilities. This may include locating a missing person, medical emergency, crisis situation, behavioral episode, or other interactions. This is an expansion of an existing database that identifies community members who have Alzheimer's disease and dementia.

The registration process includes completing the SNIP form and sending a photograph of the individual. This information will be kept on file and remain confidential within the police department, to be accessed by dispatchers and first responders in the event of an emergency.

Who Can Enroll

Anyone can be enrolled in the program. Adults with special needs may enroll themselves. Parents and caregivers may enroll their child or adult in guardianship. Enrollment is open to any person with any type of medical condition or disability, or anyone who may require special communication accommodations, including but not limited to:

• Autism Spectrum Disorder
• Alzheimer's
• Dementia
• Bipolar Disorder
• Down Syndrome
• Epilepsy

We serve numerous communities in both New Hampshire and Vermont.

Enrolling Is Easy - Several Options Are Available

• Complete the Online SNIP Enrollment form.
• Complete the SNIP enrollment form (PDF) and email it to the Police Department.
• Call the Special Needs Support Center at 603-448-6311 and a team member will help you complete the form over the phone or in the office.
• Call the Hanover Police Department at 603-643-2222 to request an officer be dispatched to your residence to assist you in completing the form.

Questions or Concerns

If you have any questions or concerns, you can email us or call 603-643-2222. You can also contact the Special Needs Support Center directly.